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Causes and Solutions for Connection Drops Between Android and Windows

Notes on causes and solutions when connection drops or becomes unstable while connecting Android Xperia and Windows 10, resulting in files and folders not being displayed or Explorer crashing.

Shou Arisaka
1 min read
Oct 5, 2025

Notes on causes and solutions when connection drops or becomes unstable while connecting Android Xperia and Windows 10, resulting in files and folders not being displayed or Explorer crashing.

I’ve been getting a sense of the cause, so I’d like to share the solution.

Solution

I felt that the connection becomes unstable when screens other than the home screen are open during USB connection. In other words, you shouldn’t open, browse other apps, or lock the screen while connected.

It’s fine to temporarily open an app, but if you perform operations like viewing folder contents in Explorer while an app is open, there’s a high probability of crashing.

Summary

Keep the home screen up while USB connected between Xperia and Windows.

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Shou Arisaka Oct 5, 2025

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